Got Questions? We’ve Got Answers

Frequently Asked Questions

At Recertified HDD, we understand that choosing recertified hard drives can raise questions about performance, reliability, and warranty. Our FAQ section is designed to provide clear answers to the most common inquiries, helping you make informed decisions. If you don’t see what you’re looking for, our support team is always ready to assist.

Is the SSD brand new and original?

Yes, you can check the SN online to confirm the identity of the hard
drive, but the warranty is outside the UK. We are responsible for free
replacement within the 5-year warranty

Is there any stock?

Yes, if it is on sale, it is in stock, real stock

How to apply for a warranty?

Warranty processing is simple. All you need is a screenshot of the
problem and confirmation that the product is in good condition.

We will provide a return address and reimburse shipping costs. We will also replace the product.

How long does it take to deliver?

It takes about 10 days（UK),14 days to EU to deliver via Royal Mail Malaysia Express or DHL

Can you deliver to the EU?

Yes, shipping is free, with no import fees or customs duties.

You can deliver to France, Germany, Belgium, Greece, Italy, Finland,
Sweden, Norway, Portugal, Denmark, the Czech Republic, Poland, and
Spain.

Do I need to pay customs duties?
Absolutely no customs duties, we have paid all fees, this is the final transaction price